Complaints

Complaint to ESTORIL SOL DIGITAL S.A.

You may make a complaint directly to our company by filling the Customer Service form, or via registered letter to Rua Melo e Sousa, 535, Block 2, A, 2765-253 Estoril - Portugal.

You can also make your complaint via email to [email protected].

Complaints must be submitted no later than 14 days after the event giving rise to the complaint. Otherwise, the complaint will be deemed inadmissible If not.

ESTORIL SOL DIGITAL S.A. will issue a communication to the customer, informing about the reception of the complaint and will make every effort to inform as soon as possible, about the decision regarding that same complaint.