Precautionary measures and preventing underage gambling

We remind you that it is strictly forbidden the access to gambling by minors(under 18 years old). If you are in the presence of minors, we ask you to take the necessary precautionary and safety measures to prevent these minors from accessing gambling.

Below are some measures that can help you:

  • Do not allow minors to access your equipment (computers, tablets, etc.) when connected to a gambling website.
  • Keep your user account password in secrecy.
  • Use a Child Protection software, for example: WINDOWS Family Safety.
  • Never allow your children or other minors to participate in gambling, even if it's for free.

If Estoril Sol Digital detects or suspects that a person who is accessing the user account is not his rightful holder, it can block the same account and their funds until the identity is verified.

Unauthorized access to your player account

You are personally responsible at all times for all activity on your player account. You must keep your account information secret, especially your password, and all operations carried out under your account.

At all times, you can access your "Connection History" to verify and ensure that there was no unwanted connection attempt. In case you verify or suspect of unauthorized use of your account or your password, or any security breach, you must notify ESTORIL SOL DIGITAL immediately, using the following email address: [email protected]

IF YOU HAVE ANY QUESTIONS PLEASE CONTACT OUR CUSTOMER SUPPORT VIA EMAIL [email protected]